Outsourced Service Centers

Do you want to arm yourself with digital experts as part of an innovative and industrialised system to ensure that your digital strategy is properly implemented?

A digital transformation plan must have a structured and ambitious roadmap for the long-term. To ensure the success of these projects over their entire life cycle, it can be strategic to outsource your digital production.

By opting for a service centre-focused model, you entrust the management of the project – which may turn out to be complex given the level of expertise required – to digital experts. This effective approach enables you to accelerate your digital maturity while focusing on your core business.

Industrialisation addresses several challenges:

  • Optimises your investments over time
  • Unites together all digital skills within one unique partner
  • Guarantees your applications’ time-to-market
  • Optimises uses, improves the conversation and incorporates innovation

In order to meet your needs, we use 2 nearshore service centres in France, 2 offshore service centres in Morocco and 1 in South Africa. Ours is an international strike force reinforced by our numerous local agencies in 12 countries.

140,000

DAYS/YEAR

600

TALENTED INDIVIDUALS

420

CERTIFIED EXPERTS

Pour vous accompagner au mieux, nous proposons un dispositif industrialisé personnalisé, constitué d’un vivier d’experts de haut niveau et organisé autour de streams d’activité stratégiques :

Build

New projects. Dedicated teams. 100% Agile.

Release

release

Major developments. Industrialisation. Continuous delivery Devops.

Roll out

rollout

Multi-brand roll-out. Geographical roll-out. Localisation.

Testing

testing

Stress tests. HMI, pixel perfect, multi-device. Web service tests.

Digital marketing

digital marketing

UX/UI. Analytics. SEO. Digital advice.

Support

Corrective. Preventive & perfective. Small urgent upgrades. Support L2 (24/7).

Our role is to ensure an optimal quality of service to roll out your digital solutions, whether they are mobility, web platform and collaborative solutions, or perhaps connected commerce, analytical or customer relations management platform solutions. We industrialise your projects with an omni-channel approach and incorporate innovation into our thinking.

They trust us

centre de service nespresso
centre de service groupe seb
centre de service

Do you want to find out more?

Do you want to outsource all or part of your digital production, but don’t know where to start? Meet our consultants who will help you identify the benefits of digital outsourcing given your issues and your situation.