Gamification is all about putting the user (or rather the player) at the centre of the business process design to transform every task, every action into an experience that is both engaging and... fun! Gamification can be used internally, to facilitate communication and knowledge management or for fostering collaboration.
According to Boston Retail Partners “unified commerce places the customer experience as priority by leveraging a single commerce platform”. Such a solution eliminates internal channels that operate in silos.
In order to engage with customers, each interaction between a brand and its customers must be self-evident. What is the recipe for this success? This white paper is for all those who are looking for solutions to improve their customer engagement.
For the retailers looking for responsiveness to offer the right products for sales at the right times and before the competition.
The key points to keep in mind so that you can talk about the Social2Cash lecture without attending it.
BI en self-service, outils de datavizualisation, usage omnicanal... vous découvrirez les nouvelles fonctionnalités adaptées aux problématiques des entreprises.